Privacy Policy

1. Data Collection

We collect the information you provide directly to us through our forms, including your name, business name, email address, phone number, and any details you provide about your operational bottlenecks. If you create a client or sales-partner account, we also store your name, email address, a securely hashed password (never the password itself) and the agreements you sign, including the signer name, time, IP address and browser used to sign.

When you purchase our services, payment is handled by Stripe, our payment processor, through secure checkout pages and invoices. Your card or bank details are entered directly with Stripe — we do not store or have direct access to your full credit card numbers or bank account details.

2. Use of Information

The information we collect is used exclusively to:

• Communicate with you regarding your inquiry or project.
• Design, build, and deploy your custom AI solutions.
• Process invoices and manage your service through our secure payment processor, Stripe.

3. Data Sharing

We do not sell, rent, or trade your personal or business information to third parties. Your data is your data. Mobile phone numbers and text-messaging consent are never shared with third parties or affiliates for marketing or promotional purposes. If you give us your number, we use it only to call or text you about your request; reply STOP to any text to opt out or HELP for help.

We may share information with trusted third-party service providers (like Stripe for payments and invoicing, or our cloud hosting providers) only to the extent necessary to operate our business and deliver your custom solutions.

4. Analytics & Cookies

We may use basic analytics to understand how visitors interact with our website to improve the user experience. You can disable cookies through your browser settings without affecting your ability to view our public site. Pages load fonts from Google Fonts, some images from Unsplash, video embeds from YouTube and a hosting script from Replit; those providers receive standard request data such as your IP address.

5. Contact

For any questions regarding this Privacy Policy or how your data is handled, email ceo.flowstateai@gmail.com or call (214) 810-3131.